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Information |
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FAQ and Info |
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| Shipping & Returns |
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All sales are final
SHIPPING: Normal delivery time is between 3 - 10 days depending on the stock. You will be notified by e-mail of the approximate ship date within one week of the order date. You will also be notified when the items have actually been shipped.
Best rate with UPS Ground, FedEx or USPS will be used unless otherwise specified at time of check out.
All shipping costs are for destinations in the continental United States only.
Shipping and handling charges are a flat rate of US$ 8.95
RETURN POLICY: We do not accept returns on costume merchandise.
We must be notified within 2 days of receipt of costume merchandise
of any defect in a costume or accessory. To remedy defective
or incorrect merchandise, please contact us by email or telephone
(253-588-6062) for an exchange and an authorization for return.
We will not accept a return without prior authorization.
Items which are never returnable include wigs, make-up, novelty teeth,
beards, mustaches, tights, and socks.
All orders that are authorized
for return must include the entire costume with all its parts
plus the original packaging. If the costume, its parts or the
original packaging are not in perfect condition, no credit will
be issued.
All exchanges, refused packages, packages returned
to Lakewood Costumes are subject to a 15% restocking fee. Credit
will be given for the item only, minus any fees. No shipping
charges in either direction are refundable. Packages which are
shipped by Lakewood Costumes and refused by the buyer for whatever
reason are subject to a return fee of $5.00 in addition to the
15% restocking fee. Any return fee and restocking fee will be
deducted from the amount credited for the return/exchange.
CANCELLING AN ORDER: Unfortunately, it is often not possible to cancel
an order once it is placed. If an order is in stock, it will
be processed immediately and cancellation will be impossible.
In general, you should consider that an in stock order placed
is an order shipped and is not cancellable.
TO ORDER: We accept
the following credit cards: Visa, Mastercard. We accept mail in orders. The procedure is the
same as other orders.
Your order will be on hold until your
check is received. It is best to mail your check immediately
to prevent your costume from going out-of-stock while we wait
for your check to arrive in our office.
You credit card information
(and all related personal information) is secured by 128-bit
SSL Encryption while being transmitted to us.
With Lakewood
Costumes, you will enjoy a safe and secure shopping experience.
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We also rent and sell costumes at Lakewood Costumes
