Toodles Clown Shop - Privacy Statement
Table of Contents
- Information Collection
- Information Use
- Profile
- Cookies
- Log Files
- Communication from the Site
- Sharing
- Choice/Opt-out
- Links
- Tell-A-Friend
- Security
- Correcting/Updating/Deleting/Deactivating Personal Information
- Notification of Changes
- Contact Information
LAKEWOOD COSTUMES is the sole owner of the information collected on our website.
LAKEWOOD COSTUMES collects information from our users at several different points on our Web site.
Subscription
In order to subscribe, a user must complete the subscription form. During subscription a user gives contact information (such as name and email address). We use this information to contact the user about services, updates and special announcements on our site.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
See Profile, Cookies, and Log Files
We store information that we collect through log files to create a profile of our users. A profile is stored information that we keep on individual users. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site and to direct pertinent marketing promotions to them. We DO NOT share your profile with other third parties.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Special Offers and Updates
We send all new subscribers a welcoming email to verify the e-mail address. Established subscribers will occasionally receive information on products, services, special deals. If a user wishes to subscribe, we ask for contact information such as name and email address.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users to provide requested services via email or phone, in accordance with the user’s wishes.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
These are the instances in which we will share users’ personal information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event LAKEWOOD COSTUMES goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by un-subscribing at our web site or email us to Customer Service.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This Web site contains links to other sites. Please be aware that we, LAKEWOOD COSTUMES, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site
If a user elects to use our referral service for informing a friend about our site, we DO NOT ask them for the friend’s name and email address
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ’surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected
If users have any questions about the security at our Web site, users can send an email to webmaster at clownshop.com
Correction/Updating/Deleting/Deactivating Personal Information
If a users&rsquos; personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support at . Or, contact us by telephone or postal mail at the contact information listed below.
If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users’ personally identifiable information in a manner different from than stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases when we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: 253-588-6062
Email:
Postal Address: 5932 Lake Grove SW, Lakewood, WA 98499
Web site URL: www.clownshop.com